PRIVACY POLICY FOR SYSDICE
1- General Information
We take the protection of your personal data very seriously. Your personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws, in particular the German Telecommunications-Telemedia Data Protection Act (TTDSG). Personal data means any information relating to an identified or identifiable natural person.
2- The Responsible
Controller within the meaning of the GDPR:
SysDICE GmbH
Franz-Volhard-Str. 5
68167 Mannheim
Germany
E-Mail: support@sysdice.com
Represented by the managing director: Mohammad Chami.
We are not legally required to appoint a Data Protection Officer.
3- Hosting
This website is hosted by SiteGround Hosting Ltd..
When you visit our website, the hosting provider automatically collects server log files.
Data processed:
IP address
browser type and version
operating system
referrer URL
date and time of access
Purpose: ensuring technical functionality, system security, and stability
Legal basis: Art. 6(1)(f) GDPR (legitimate interest)
We have concluded a Data Processing Agreement (DPA) with the hosting provider.
Server log data is stored only for as long as necessary to ensure the security and proper functioning of the website and for error analysis. The data is then deleted or anonymized, unless further retention is required for legal obligations or for security-related reasons.
4- Cookies and Consent Management
We use cookies and similar technologies on our website. Cookies are small text files stored on your device. They may be technically necessary or used for analytics and marketing purposes.
Consent Management
We use CookieYes as our Consent Management Platform (CMP) to manage and document user consent.
Provider: CookieYes Limited, UK
Data processed: consent status, IP address, timestamp
Legal basis: Art. 6(1)(c) GDPR (legal obligation to document consent)
When you visit our website, you are asked to provide consent for the use of non-essential cookies.
Your consent is logged and stored by CookieYes and can be withdrawn at any time with effect for the future.
Categories of Cookies
– Necessary Cookies
- Required for the operation of the website.
- Legal basis: Art. 6(1)(f) GDPR in conjunction with §25(2) TTDSG
– Analytics Cookies
- Used to analyze user behavior.
- Legal basis: Art. 6(1)(a) GDPR and §25 TTDSG
– Marketing Cookies
- Used to track users across websites and display personalized content.
- Legal basis: Art. 6(1)(a) GDPR and §25 TTDSG
Purpose: compliance with legal obligations to document user consent
No non-essential cookies are set without your prior consent.
5- Google Analytics 4
We use Google Analytics 4, a web analytics service provided by Google Ireland Limited.
Google Analytics uses cookies and similar technologies to analyze how users interact with our website.
– Data processed:
anonymized IP address (IP anonymization enabled)
- user interactions (page views, session duration)
- device and browser information
Google processes this data on our behalf.
Google acts as a processor within the meaning of Art. 28 GDPR.
Legal basis: your consent (Art. 6(1)(a) GDPR in conjunction with §25 TTDSG)
Data may be transferred to the United States. Google is certified under the EU-US Data Privacy Framework.
You can withdraw your consent at any time via the cookie settings.
We have concluded a data processing agreement with Google.
You can also prevent data processing by Google by using:
https://tools.google.com/dlpage/gaoptout
6- LinkedIn Insight Tag
We use the LinkedIn Insight Tag provided by LinkedIn Ireland Unlimited Company.
This technology allows us to measure the effectiveness of LinkedIn campaigns and analyze user behavior.
– Data processed:
IP address
- device and browser information
- page visits and interactions
LinkedIn may associate this data with your LinkedIn account.
Legal basis: your consent (Art. 6(1)(a) GDPR in conjunction with §25 TTDSG)
Data may be transferred to third countries, including the United States. LinkedIn is certified under the EU-US Data Privacy Framework.
We have concluded a data processing agreement with LinkedIn.
Further information: https://www.linkedin.com/legal/privacy-policy
7- SiteGround Email Marketing
We use the email marketing service provided by SiteGround Hosting Ltd. for sending newsletters.
Newsletter Subscription
If you subscribe to our newsletter, we process your email address and, if provided, your name.
Purpose: sending newsletters containing updates, product information, and company news.
We use a double opt-in procedure, meaning:
- you will receive a confirmation email
- your subscription is only activated after confirmation
We log:
- registration time
- IP address
- confirmation
Legal basis: your consent (Art. 6(1)(a) GDPR)
Our newsletters may contain tracking pixels to measure open rates and interactions.
You can withdraw your consent at any time with effect for the future via the unsubscribe link in each newsletter.
Consent is obtained via a checkbox during the newsletter registration process.
Providing your name is optional and serves only for personalizing the newsletter.
8- Microsoft Bookings
We use Microsoft Bookings, a service provided by Microsoft Ireland Operations Ltd.
The booking tool is provided via an external link. No data is transmitted to Microsoft before you actively use the service.
When you book an appointment, the following data may be processed:
name
email address
appointment details
optional additional information
Purpose: scheduling and managing appointments
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in efficient scheduling)
Data may be transferred to third countries, including the United States. Microsoft is certified under the EU-US Data Privacy Framework.
9- Recipients of Personal Data
Recipients of personal data may include:
hosting providers
analytics providers
marketing platforms
IT service providers
These recipients process data on our behalf based on data processing agreements in accordance with Art. 28 GDPR.
10- Provision of Data
You are not legally required to provide personal data.
However, certain functionalities of the website may not be available without providing such data.
11- Contact and Communication
If you contact us via email or contact form, your data will be processed to handle your request.
Legal basis: Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR
12- Data Retention
We retain personal data only as long as necessary for the respective purposes or as required by statutory retention obligations.
13- Automated Decision-Making
No automated decision-making or profiling within the meaning of Art. 22 GDPR takes place.
14- Your Rights
You have the following rights under GDPR:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)
Right to withdraw consent at any time
15- Right to Object
You have the right to object to the processing of your personal data based on Art. 6(1)(f) GDPR at any time.
If your data is processed for direct marketing purposes, you have the right to object at any time without giving reasons.
16- Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority.
Competent authority:
State Commissioner for Data Protection Baden-Württemberg https://www.baden-wuerttemberg.datenschutz.de
17- Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or manipulation.
18- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy to ensure compliance with legal requirements.